Comments on: CFE Mexico online payment plus 4 other ways to pay your electricity bill in Mexico

By: Trisha Velarmino

Trisha Velarmino — Thu, 01 Aug 2024 18:44:35 +0000

In reply to Brianna. If you paid before 12 PM, they will reconnect it the same day. Otherwise, they will go the next day which absolutely means you have to sleep without electricity.

By: Chance Lamont

Chance Lamont — Fri, 28 Jun 2024 12:46:59 +0000

I installed the CFE iPhone app, but when I tried to scan the barcode to identify the account nothing happened. I just want to use the app to see payment history. Democratic socialism works just great.

By: Brianna

Brianna — Mon, 24 Jun 2024 12:08:52 +0000

Hi, does anyone have experience or know how long it takes for the electricity to come back on after being shut off once you go to the office and pay the reconnection fee?

By: SB

SB — Thu, 14 Sep 2023 10:44:31 +0000

In reply to Brigette McCarthy. @Trisha Velarmino, this is not the case if you've purchased the property. If you have purchased a home, you go to the CFE office with your deed/escritura and the usual passport/resident card/CURP printout and they will switch it over into your name.

By: Maria

Maria — Mon, 07 Aug 2023 19:43:03 +0000

Hi! Wanted to know where can I call to ask why I still don’t have electricity, try to call the 071 but no luck

By: Trisha Velarmino

Trisha Velarmino — Sun, 18 Jun 2023 13:56:10 +0000

In reply to Jake T. I am so sorry! This is really one of the things that you should avoid because it's a pain. Especially it's a weekend now! Do you speak Spanish? The number is correct but normally you don't need to call. It's just a waiting game. They are quite prompt but the thing is you just won't know when they will come!

By: Jake T

Jake T — Sun, 18 Jun 2023 08:28:25 +0000

Hi Trisha,

Just got my power shut off haha. Security guard was holding the mail for the landlord, didn’t realize he needed to hand it to me so I could pay. I went to one of the CFE ATM things to pay and it included the reconnection fee in my payment. Now I’m curious if that’s all I needed to do or if I also need to contact CFE to get reconnected? When I dial 071, for some reason it sounds like I’m transferred to Telcel instead of CFE. My phone service is valid. But I’m unable to get ahold of a rep. Any ideas? Should I wait until Monday and go to an office? Having no power in CDMX I a no fun. Thanks!

By: Trisha Velarmino

Trisha Velarmino — Mon, 12 Jun 2023 15:48:10 +0000

In reply to Joyce/Don. Your account is probably registered to another e-mail address. Is the property yours? Is the billing under your name? If the property is yours, ask the person you bought it from if they have registered your account using another e-mail address.

By: Joyce/Don

Joyce/Don — Sun, 11 Jun 2023 21:09:27 +0000

Hi Trisha, we are in Canada now and needs to pay a bill from here. I am following your option 4. When I go to register an account with CFE, it won’t accept our email address. Do you know why? Hope to hear from you soon. Our deadline to pay in June 19. Thanks.

By: Trisha Velarmino

Trisha Velarmino — Mon, 05 Jun 2023 17:56:57 +0000

In reply to Jeff. Thanks, Jeff! Correct! We have the a video of how to apply a bank account as a tourist. Thanks for the info!

By: Jeff

Jeff — Mon, 05 Jun 2023 15:16:41 +0000

Hi, just a quick comment re: banking in Mexico. You don’t have to have residency of any type to get a bank account and debit card from Intercam Banco or Banco Azteca. In other words, even tourists can get a bank account at these two banks if you have the correct documentation. We easily got an account with a small deposit about nine months ago, with our valid FMM cards and US passports. We only recently got our temporary residency card (RT) in Progreso. However, it is true that you need some form of residency to get accounts at the larger banks. I pay my CFE bill at Oxxo.

By: SCB

SCB — Fri, 02 Jun 2023 01:26:16 +0000

In reply to SCB.

As a follow up, here’s what I learned:

1. If you pay with 3rd party vendors (e.g. Xoom), it can take up to 72 hours to show on your CFE account.

2. In my case, it showed up on my account in about 36 hours.

3. To determine they had received and applied my payment, On the “My Space” page, I found this under the “Estado del recibo” (Receipt status) field title which displayed “PAGADO” (PAID) once my payment applied.